What are the dimensions of the flasks?
8 oz - 1.5 inches thick x 5.8 inches tall (including lid) x 4 inches wide 4 oz - 1.1 inches thick x 4.9 inches tall(including lid) x 3.3 inches wide
Last updated: May 15, 2019 14:48
Can I get both silicone and leather flasks together?
Yes, at the end of the campaign you will receive a survey where you will be able to add on items at the same price as shown on Kickstarter. Kickstarter only allows to pick 1 pledge during the campaign
Last updated: May 15, 2019 14:49
Is the silicone glued to the flask?
No, the silicone can be completely removed from the glass flask
Last updated: May 15, 2019 14:51
Is the leather removable?
No, we wanted to make sure it was sleek and easy to slide in and out of pockets so the leather cover is not removable
Last updated: May 15, 2019 14:52
When will we ship?
We are trying to ship sometime in September.
Last updated: August 06, 2019 11:49
When will the Survey close?
(Sept 6th) Estimate only
Last updated: August 06, 2019 11:50
When will Pre-orders Ship?
Pre-orders will ship after all the Kickstarter backers orders have been fulfilled. We estimate sometime in October.
Last updated: August 06, 2019 11:51
My country shipping is 100 dollars ?
Please let us know what Country you are trying to ship to and we will see if we can adjust it for you.
Last updated: August 06, 2019 11:52
What color does my silicone flask come in?
(Black only). You have an option to choose additional colors at an additional price as an add on item.
Last updated: August 06, 2019 13:34
Current Estimated Shipping Date: September 2019
(BY END OF SEPT)
Last Updated At: 08/06/19What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.